Your Visit 
It is important that we provide you with the best service and that your
experience meets or exceeds your expectations. Please inform your stylist if you have questions, concerns or if it's your first time
receiving a treatment.
The following are guidelines to help us provide you with the best service possible:
Scheduling
Depending on the flexibility of your schedule and to ensure your desired
date, we recommend making your reservation one to two weeks in advance
for mid-week appointments and three to four weeks in advance for weekend
and evening appointments.
Standing Appointments
A standing appointment guarantees that you will enjoy the day, time and stylist of your choice every time you visit. It is the
most consistent way to look and feel your best. To schedule your
standing reservations, please call J&A Studio at
920.699.5161.
 CancellationsPlease understand that we make our living on reserving our time for each guest, therefore we appreciate as much notice as possible to cancel or change an appointment. Please give us a 48 hour notice of cancellation. We reserve the right to charge for
missed appointments and late cancellations.
Health Considerations
Please inform the Front Desk Coordinator, when making your reservations,
if you have high blood pressure, allergies, other physical ailments or
disabilities or if you are pregnant, so we can assist you in selecting
the most appropriate treatments.
Limitations
* NO REFUNDS on any gift certificates or services purchased.
* All prices are subject to change.
* We reserve the right to refuse service to any guest for any reason.
Comments or Questions?
Let us know how we may better serve you. We value your opinion!
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